Refunds, Returns, and Modifications Policy
At Call a Driver, we prioritize your satisfaction and convenience. Please review our policy on refunds, returns, and modifications below.
No Cancellation Fees
We understand that plans can change. That’s why we do not charge any cancellation fees. You can cancel your trip at any time without incurring additional costs.
Refunds
If you cancel a trip, any payments made will be refunded to your original payment method. Please note that it may take up to five business days for the refund to appear in your account, depending on your bank or card issuer.
Trip Modifications and Cancellations
Need to change your plans? No problem! You can modify your trip at any time. Whether you need to adjust the date, time, or destination, we’re here to accommodate your needs without any hassle.
If you need to cancel your booking, please be aware that we will call you twice to confirm the cancellation. We will only proceed with the ride once we have confirmed the booking with you directly. This ensures that all details are accurate and helps us provide the best possible service.
If you have any questions or need further assistance, please don’t hesitate to contact us. We are here to ensure your experience with Call a Driver is smooth and enjoyable.
Thank you for choosing Call a Driver!